Why top dentists are choosing mobile apps for their offices?
Mobile apps tell your dental patients you'll meet them where they are
We cannot imagine our lives without a smartphone nowadays. Times when we had to visit stores to buy something, go to the bank for financial operations, ask strangers for directions and even call to order transport or food are long gone. And we don’t miss them, actually. Nowadays, if you own a smartphone, you can carry out all the above listed actions in just a few finger taps. No wonder the industry of mobile selling and shopping is plummeting as we speak. Entrepreneurs have identified the benefits mobile apps can bring to their business and all the technology early adopters have implemented the service already!
We’re talking about a $188 billion value industry.
Are you already a part of it?
The benefits of mobile apps for dental offices
#1 be one of the trendsetters
Dentistry is evolving constantly. If we went back to the mid-2000s, dental clinics with online websites were a rare sight. Nowadays, the trends have changed and there is a rise of industry’s mobilization, but even so, many dental clinics still start with a website. But even the adaptive versions of a website for a company is not enough today to meet the requirements of the demanding patients.
People have gotten used to having all services at their fingertips with the use of a smartphone. This is why the forward-thinking dental offices are launching their own mobile apps.
#2 help patients remotely
A big issue dentistry deals with is the fact that many people tend not to take an interest in dental health until they start having problems. In such cases, people also don’t know exactly how to manage a toothache or how to start practicing self-treatment before visiting the dentist.
A mobile app can serve a valuable source of information about pre and post-treatment: patient get instructions via smartphone on what they need to do before and after appointment and how to ease a toothache, so they can contribute to a more efficient dental care. If patients can receive indications from the dentist through an app installed on their phone, the chances of dental complications are much lower.
In addition to this help for patients with dental problems, a mobile app can also help the dentist prioritize urgent cases.
#3 be convenient
A crucial factor of patient’s level of happiness with your services is convenience. Through a mobile application, patients can make appointments very quickly and easily and payment of bills could also be done just as quickly, with the tap of a button (they already have their payment info saved on their account within your app).
At the same time, the application can provide users real time information about the office’s schedule and suggest availability for consultations.
As a result, such convenience of services helps dental rooms get loyal patients and draw new ones.
#4 keep close to your clientele
Patient’s feedback is a valuable source of information about customer satisfaction regarding services of your dental office. There’s a good deal of platforms today where patients can post their reviews of the services your business provides.
With the possibility to integrate with any social media platform, a mobile application is the best and the most convenient solution for dental clinics to respond to the feedback and comments and raise patient contentment with the service.
You need to provide an excellent customer service, it’s a big part of your business.